Privacy Policy for Agri-Haul

Effective Date:  March, 28 2025

This Privacy Policy outlines how Shenandoah Ag Tech, LLC ("we," "our," or "us") collects, uses, shares, and protects information through the use of the Agri-Haul mobile and web application (the “App”). Agri-Haul is a business-to-business (B2B) platform designed for agricultural hauling and delivery companies.

By using the App, you consent to the data practices described in this policy.

1. Information We Collect

We collect the following types of information:

a. Company and Account Information

• Business name, contact person name, email address, and phone number
  

• User login credentials (email, password, role/permissions)

b. Location Data

• The App uses the Mapbox SDK to provide GPS navigation and mapping services.
  

• Location data may be collected when the App is in use to provide accurate routing and farm location support.

c. Usage Data

• Log files, feature usage, interaction data, access times, and system diagnostics
  

• Device information (e.g., type, operating system, browser version)

d. Subscription and Billing Information

• Subscription tier, billing address, and payment history
  

• Payment data is securely handled through a third-party processor (e.g., Stripe); we do not store your payment card information.

2. How We Use the Information

We use your data to:

• Provide and support core app functionality
  

• Route drivers and manage farm delivery destinations
  

• Authenticate users and assign account permissions
  

• Process subscription billing and manage accounts
  

• Improve the performance and usability of the App
  

• Communicate product updates and service notices
  

• Detect misuse or unauthorized access
  

3. Sharing of Information

We do not sell or rent your information.

We may share necessary data with:

• Mapbox for GPS and mapping services. Use of these services is subject to the Mapbox Terms of Service and Privacy Policy.
  

• Stripe or another payment processor to securely handle subscription billing.
  

• Internal service providers for technical support, analytics, or infrastructure.

4. Data Security

We use industry-standard encryption, secure authentication, and access controls to protect your data. Despite our efforts, no system is 100% secure, and we cannot guarantee absolute protection against unauthorized access.

5. Data Retention

We retain business and user data while your company maintains an active subscription. We may retain certain information beyond account closure for legal, financial, or operational reasons.

6. User Responsibilities

• Each user must maintain the confidentiality of their login credentials.
  

• Sharing credentials across users is prohibited and may result in suspension.
  

• Users must notify us of any unauthorized access or suspected breach immediately.

7. Your Rights and Choices

As a business account holder, you may:

• Access and update your account information via the web portal
  

• Add or remove users within your company
  

• Cancel your subscription at any time (note: no partial refunds)
  

To request data deletion or for assistance, contact us at support@shenandoahagtech.com.

8. Changes to This Policy

We may update this Privacy Policy periodically. You will be notified via the App or web portal when changes are made. Continued use of the App constitutes acceptance of the revised terms.

9. Contact Us

If you have questions or concerns about this Privacy Policy or data practices, please contact:

Shenandoah Ag Tech, LLC
Email: support@shenandoahagtech.com